Get in Touch
Have questions or need assistance? We're here to help you get the most out of your AI chatbot.
Email Support
We typically respond within 24 hours
Send us an email and our support team will get back to you as soon as possible with detailed answers to your questions.
support@jarviss.chatLive Chat
Chat with us in real-time
Use our AI chatbot for instant answers to common questions. You can open the chat widget on the bottom right corner of our website to get started.
Support Hours
24/7 Thanks to our AI chatbot 😎
Common Questions
How do I get started with Jarviss?
Simply sign up for a free account, add your business information and website details, then embed our chat widget on your site. The setup process takes just a few minutes, and you can start with our free tier to test the platform.
Can I customize the chatbot's appearance?
Yes! Tier 1 and Tier 2 plans include custom widget styling. You can match the chatbot to your brand colors, adjust sizing, and customize the chat interface to fit seamlessly with your website design.
What happens if I exceed my chat limit?
If you reach your monthly chat limit, the chatbot will temporarily pause until your next billing cycle or you can upgrade to a higher tier. We'll send you notifications as you approach your limit so you can make informed decisions.
How secure is my data?
We take security seriously. All data is encrypted in transit and at rest. We comply with GDPR and other privacy regulations. Your business information and chat logs are stored securely and never shared with third parties.
Can I train the chatbot with my own data?
Absolutely! You can upload documents, add FAQs, and provide custom training data to ensure your chatbot gives accurate, brand-specific responses. The AI learns from your content to provide contextually relevant answers to your customers.
Do you offer refunds?
We offer a free trial for all paid plans so you can test the service before committing. If you're not satisfied with your subscription, contact us within 14 days of your first payment for a full refund.
Still Need Help?
Can't find the answer you're looking for? Our support team is ready to assist you with any questions or concerns.
Email SupportLooking for more information?